Shipping policy

Shipping & Delivery

Free shipping on all U.S. orders. No minimum.

Order Processing
Orders are processed within 1–2 business days. Orders placed on weekends or holidays begin processing the next business day. You'll receive a confirmation email with tracking as soon as your order ships.

Where We Ship
SwingFly currently ships to addresses within the United States. We don't ship internationally yet — email info@swingflyusa.com and we'll let you know when that changes.

Delivery Estimates
Delivery times depend on your address and the method selected at checkout. Once your order is with the carrier, timing can be affected by weather, holidays, and carrier delays outside our control.

Tracking
Allow up to 24 hours after your shipping confirmation for the carrier's tracking to begin updating.

Shipping Address Accuracy
Please review your address before submitting your order. If you spot an error, contact us before your order ships and we'll correct it.

Missing Packages
If tracking shows your order as delivered but you can't find it, please contact us. 

Damaged Shipments
If your SwingFly arrives damaged, contact us and include your order number, a description of the damage, and photos of the product and the shipping box.

Questions?
Email info@swingflyusa.com or visit our Contact Us page.